If you are having trouble logging in to our site, it may be a problem with your browser's Cookie Settings. Our sites require that your browser allows cookies to be saved and transmitted.
A cookie is a small amount of information that allows our system to identify you as a member and it tells us when you are logged in. Allowing cookies poses no security risk and they contain no personal information other than your member number and password.
For more information about cookies in general please read this: http://www.microsoft.com/info/cookies.mspx
If you need assistance setting your browser to accept cookies, try searching for instructions on Google or your favorite search engine. We suggest that you search for "blackberry browser accept cookies", substituting your phone name for blackberry as necessary.
Note that older browsers and many mobile device such as a cellular telephones have limited or "non standard" cookie handling abilities. You may find that even though you have your phone/browser configured to handle cookies that our site does not perform correctly.
Be assured that our site works well with all of the most common browsers available. We suggest that if you have trouble that you access our site using a library computer or some other publicly access able computer.